Questions?
No worries, we've got you! If you don't find your question answered here, feel free to drop us a message from our contact form!
Shipping & Delivery
Where do you deliver?
We currently only ship within continental United States.
How much is shipping?
The shipping is free for all orders above $50.
I want to change my delivery address, how do I do that?
Unfortunately once and order is placed in most cases we cannot make changes, but contact customer service to info@ComfyBumpy.com, and we will try our best to change delivery address.
Do I get a tracking number after purchase?
Yes - you do! If for any reason you’re curious and cannot see where your product is, simply contact our customer service at: info@ComfyBumpy.com
How long does shipping take?
Delivery can take up to 10-14 days after placing your order, depending on the shipping carrier, destination, and shipping zone.
Once your order leaves our warehouse, delivery is handled by the carrier. Please note that all delivery dates are estimates and are not guaranteed. Delivery times may vary due to carrier delays, weather conditions, shipping volume, destination, or other circumstances outside of our control.
During peak shopping periods and holidays, carriers may experience higher-than-normal volumes, so we recommend allowing additional time for delivery and placing time-sensitive orders early.
Once your order ships, you’ll receive tracking information so you can follow its delivery progress directly with the carrier.
Products
My product arrived damaged, defective, or incomplete, what do I do?
Send an e-mail to info@ComfyBumpy.com and we will send you a replacement part.
I cannot find my instructions, where can I download a new set?
Simply go to www.ComfyBumpy.com/instructions and find your product to download the PDF.
Payment
What currency is the website in?
It’s in USD.
